​*ALL TOOLS are subject to a $20.00 MINIMUM INSPECTION CHARGE
  EXCEPT BENCH TOP & STATIONARY TOOLS Inspection charge will be  
  Figured on OUR SHOP HOURLY LABOR RATE.

*ALL UNREPAIRED tools will be returned DISASSEMBLED per law.

*ALL CORDS/PLUGS that are UNSAFE, DAMAGED or MODIFIED will be  
  REPLACED with an approved 2 or 3-wire cord to comply with FEDERAL 
  REGULATIONS. Cord replacement will be at the customers expense unless
  Repair is considered WARRANTY.

*ESTIMATES if repair costs exceed 50% of the Suggested Industry Net Price 
  Of a new tool, you will be given an estimate before the repair is completed.

*Any tool not picked up, or any estimate not responded to within 30 Days of
  Notification, is subject to a weekly STORAGE CHARGE in the amount of 10%
  of the current suggested industry NET PRICE of tool. Your tool will be 
  SCRAPPED or otherwise disposed of by Panda Electrical Service at such time
  As the incurred storage charge exceeds the SUGGESTED INDUSTRY NET 
  PRICE of tool. 


​Thank you for your understanding, and as always we appreciate your business!


ALOT OF TOOL MANUFACTURES ALSO MAKE LAWN AND GARDEN EQUIPMENT. 
WE DO NOT REPAIR ANY LAWN AND GARDEN EQUIPMENT.
INCLUDING: MOWERS, TRIMMERS, WEED WACKERS, CHAIN SAWS ETC.
AS WELL AS GENERATORS.

Panda's Repair Policy
Please call or email us with questions!
617-389-1442
Contact Us
ATTENTION:

Panda remains open for business and doing what we can to keep our customers and staff safe. In addition to the following CDC recommendations, here is our plan:

The shop is operating under a closed door policy. Customers are not permitted in the building. We have implemented a contactless customer drop-off and pick-up for your power tool repairs. We would prefer to do all business through UPS/FED Ex. If customers must come down, they MUST CONTACT US AND MAKE AN APPOINTMENT FOR PICK UP OR DROP OFF.

All pick ups must be called ahead and paid for over the phone. Upon arrival please ring bell out back for a quick exchange. Or we can leave in our secure drop box located at the back door. NO MORE PAYING AT THE DOOR UNTIL WE FULLY RE-OPEN

As for drop offs, CUSTOMERS MUST CALL AHEAD WITH THEIR INFORMATION. We will have a repair ticket filled out and ready and upon arrival please ring bell on the back door for a quick exchange. 

Do to these unprecedented times; the need to adapt is for the safety our both you and our employees to prevent any additional spread for the novel coronavirs COVID-19.

We apologize for any inconvenience this may cause and this is the only way our business can continue to serve our customers. We are asking for your help to stop this pandemic.

Thank you!